If your sports centre has many clients, it is practically necessary to have management software. Knowing the information of each client at all times is really easy with dedicated software that also facilitates your daily work and makes your life easier.
There is vital information that you should know at all times, such as who is renting a space or equipment in use, bookings for a specific facility, machine or track at the centre.
You should also be aware that all fees are up to date when there is a birthday of a member and many other details that can enhance the management of your sports club.
Having the right sports club management software to manage the information of your sports club is the best option.
Specific software to carry out the tasks of a sports club must have a reservation management feature. The program will automatically manage the calendar/agenda. You must know at all times who is occupying a track, facility or machine, how much time they have or what they have been doing. The maximum duration for each session and the degree of occupancy of spaces or equipment must be indicated.
Manually controlling everything related to reservations, members, occupancy and maintenance of the facilities takes a long time. Managing these tasks in the system will allow users/members to choose the date and time to carry out the necessary activities, choose the facility they want to use, and give notice of required maintenance.
So, ultimately, the facility itself will be self-managed. And staff will be freed up to work on other more critical tasks.
A good reservation system increases the occupancy of a facility and increases control over it, all automatically.
Good club software will show you all the information about your business at all times and you will not need to search through piles of papers to find this information. A single click will suffice.
You can not only know all the information about members, but also data of your employees and everything related to your facilities, services, courses, machines, maintenance, etc.
Club management software centralises all the vital information in the same program.
Many of these programs have access control for staff and users. This will indicate the general occupation of the facility, counting both members and employees, you will know who is on the premises, where they are, and how many people are currently in the club.
You can control the entrance and exit for each session/facility that your club has, as well as the main door or any other that you need.
There are several security or control options available; by fingerprint, using a barcode, RFID systems such as a card or bracelet, and other options.
One of the good reasons to have access control integrated with the management software is to block entry for those who have not paid the agreed fee or if you want to give a specific notification to a member.
The program usually has a full suite of administrative features. These make it easier for both you and your employees and keeping the accounts is very easy with the right club management software.
The system should allow the management of payments, billing, remittances, notifications, access permits, payroll, and everything else you need.
Do you need a CRM to record business tasks? Management software for sports centres usually has this option as well, which is necessary for good relationships with members.
You can integrate calls, send notifications in the application, and carry out email campaigns so that your members are always aware of all the latest news about the sports club, or other important information. You can even send birthday greetings automatically.
Benefits of sports club management software
Reduction of telephone/face-to-face service costs.
Optimise the occupation of the facilities and resources.
Manage news and communications in real-time.
Increase profitability through reports and statistics.
Improve communication with members.
Increase and improve the internal organisation of the club.
Cut down on paper costs.
Increase the self-management of the club.
Reduce running expenses.
Better communication with all your employees.
Centralised management of all facilities.
Make work easier for employees.
Improve the availability of services for members.
Build greater trust with members.
Increase overall satisfaction with the club.
Give a more complete service to members.